Once your return is received and inspected, we will WhatsApp or email you to confirm.
- Refunds are processed within 5 working days via the same method you used to pay (bank transfer / e-wallet).
- Refunds cover the item price. Original shipping is non-refundable unless the return is due to our error.
**If your refund has not arrived in 5 working days** 1. Check your bank statement. 2. Contact your bank — refunds can take additional time to post. 3. If still not received, WhatsApp us with your order number and we will trace it with you.